Eligibility Screener

Job Description

Job Description

JOB DESCRIPTION

Position : Eligibility Screener

Reports to : Vice-President of Support Operations

Revised : July 18, 2025

Department : Clinical Service

FLSA : Non-Exempt

Job Purpose :

The Eligibility Screener is responsible for conducting verification screening and documentation collection for all clinic patients accessing services, including verifying eligibility for sliding fee discount program, Ryan White funded programs, Affordable Care Act (ACA), and Medicaid or Medicare.

Essential Job Functions including, but not limited to :

• Satisfies Core Competencies
• Accepts responsibility for ensuring that performance meets the standards of the departmental requirements and OHCC core values.
• Customer Service
• Maintains effective communication between inter-agency providers to coordinate services.
• Maintains current awareness of community resources and public benefits available to clients.
• Handles confidential and sensitive client / patient information using HIPPA guidelines.
• Participates in performance improvement activities and initiatives on-going.
• Delivers culturally and linguistically competent customer service consistently.

3. Eligibility

Required Education

Skill, Licensure and Knowledge Requirements

Physical Demands :

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment :

The work environmental characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel or Special Requirements :

Driving during the workday as well as local or out of state travel may be required to perform job duties.