Key Account Manager - Facilities Care Solutions

Key Account Manager - FCS

Collaborate with Innovative 3Mers Around the World. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. As a Key Account Manager, you will drive Food Service efforts in 3M Facilities Care Solutions (FCS) to profitably grow with major national brands such as Burger King, In-And-Out Burger and other Quick Service Restaurants (QSRs) by working closely with your teammates to target, and develop new value-added customer opportunities. This role may also include responsibility for an assigned group of 3M Food Brokers that represent 3M on a contract basis to the broader food service market. Here, you will make an impact by :

• Lead change initiatives to achieve 3M Food Service strategic objectives in the QSR segment.
• Identify, develop, and convert growth opportunities to increase market shareindependently and in partnership with distribution.
• Proactively present tailored solutions to Top 200 QSR chains and priority prospects.
• Own pipeline development and management with clear targets, stages, and conversion plans.
• Deliver customer development plans; provide best-in-class service; manage contract pricing and compliance.
• Conduct account planning, including customer insight gathering, price intelligence, and demand forecasting.
• Build and sustain executive-level relationships across procurement, marketing, EHS, and product development.
• Communicate prioritized initiatives and progress to assigned accounts on a regular cadence.
• Partner cross-functionally to align and secure resources for high-potential opportunities.
• Champion New Product Introduction (NPI) from concept through commercialization.
• Coordinate and facilitate end-user training to drive adoption and value realization.
• Align with buying groups and oversee purchasing contract activities.
• Represent 3M at industry events and trade shows, as needed.
• Potentially direct an assigned network of 3M Food Service brokers to ensure brand-consistent representation and performance.
• Contribute to continuous improvement of 3M Food Service's market presence and go-to-market model.

This position may require driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position. To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications : Bachelor's degree or higher (completed and verified prior to start), Seven (7) years of Marketing, and / or Sales in a private, public, government or military environment, Current, valid Driver's License. Additional qualifications that could help you succeed even further in this role include : 5+ years of end-user key account management with measurable growth and retention results, Proven experience consulting with senior executives within customer accounts on strategy, solutions, and value realization, Direct experience in the QSR segment; familiarity with QSR operations, procurement, and franchise dynamics, Hands-on experience negotiating and managing complex contracts (pricing, rebates, SLAs / MSAs, compliance), Demonstrated excellence in trade show planning, engagement, and lead conversion, Track record of leading or managing relationships with key channel partners (distributors, brokers, buying groups), Strong analytical skills; able to influence through insights and build long-term account plans, Excellent written and verbal communication; comfortable presenting to executive and cross-functional stakeholders, Thrives in a fast-paced, challenging environment; resilient, self-directed, and execution-focused. Work location : Remote - USA. Travel : May include up to 50% domestic. Relocation Assistance : Is not authorized. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).