Scheduling Coordinator (Bilingual : English / Spanish, Haitian Creole, Russian)

Scheduling Coordinator Opportunity

Ultimate Care NY is seeking dedicated and detail-oriented Scheduling Coordinators to join our team in Brooklyn, NY! As a Scheduling Coordinator, you will play a critical role in ensuring the efficient and effective scheduling of our home health care staff to meet the needs of our clients. We are looking for individuals with both home care coordination experience and are bilingual in English / Spanish and English Creole. This is a great opportunity for someone who wants to take their experience to the next level. Join our growing team and help make a meaningful difference every day.

Compensation : $23.00 - $26.00 per hour, based on relevant experience. Location : 1000 Gates Avenue, 4th Fl, Brooklyn, NY 11221

You will :

• Coordinate and schedule home care services based on clients' needs, preferences, and caregiver availability.
• Assign caregivers based on skills, client compatibility, and availability, ensuring consistent and long-term placements.
• Manage a high volume of incoming calls, addressing inquiries and resolving issues promptly.
• Adapt quickly to scheduling changes caused by call-outs, emergencies, or updated client needs.
• Maintain accurate and up-to-date scheduling records using HHAeXchange.
• Perform daily attendance tracking and follow up on EVV submissions or caregiver timesheets.
• Review and document temporary orders daily.
• Call existing patients monthly and document communication using internal templates.
• Liaise between caregivers, clients, and healthcare professionals to ensure clear communication and efficient service delivery.
• Provide general administrative support including answering phones, updating reports, and maintaining

You will have :