Job Description
Job Description
Description :
Smart Pediatric Dentistry a trusted and growing pediatric practice, is hiring a Patient Coordinator to join our front office team! If you’re organized, friendly, and passionate about providing excellent customer service in a healthcare setting, we’d love to hear from you.
As a Patient Coordinator , you will be the friendly face and guiding voice for our families from appointment scheduling through follow-up. You’ll play a vital role in creating a welcoming environment, managing patient communication, coordinating logistics, and ensuring each family feels informed and supported.
Website : Smart Pediatric Dentistry!
Why Join Us?
- A fun, supportive, child-centric work environment.
- Competitive salary and benefits package (details upon interview).
- Training and development to build your skills in pediatric dentistry administration.
- Opportunity to make a real difference in children’s oral health and family experience.
Duties / Responsibilities :
Deliver a distinctive patient experience with every patient both in person and over the phoneAnswer calls, and schedule new and existing patients for dental treatmentWelcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.Maintain a clean and welcoming patient waiting areaCollect patient payments and post them to their patient ledgerUpdate necessary documents into patient chartOutbound calls to patients for confirming upcoming appointmentsAdditional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our officeQualifications :
High school diploma or equivalent required; Associate’s or higher in healthcare-administration or related field preferred.Previous experience in a dental, pediatric, or customer service role preferred.Outstanding communication skills—warm, friendly, clear.Comfortable working with children and families, and able to convey information in a calm, reassuring manner.Basic knowledge of dental insurance and billing processes is a plus.Comprehensive Benefits Package :
Medical, Dental, Vision, and 401(k)Paid holidaysPaid time offJoin our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!
Requirements :