Customer Service Support Representative

Job Description

Job Description

At Lawrence Fabric & Metal Structures we are always looking for great people to join our team. Celebrating over 80 years in the custom fabrication industry, Lawrence Fabric & Metal Structures, Inc. is dedicated to keeping our customers satisfied while delivering our product in a timely manner.

Our Goals are clear : provide a safe work environment for our employees to master their skills, foster an environment that promotes continual improvement and produce a quality product that meets or exceeds our customer's expectations. We are a growing 100% Employee-Owned company looking for additional energetic employee owners to join our fast-paced environment!

Position Summary :

As a Sales Coordinator , you'll coordinate customer orders, quotes, and service requests while supporting sales, accounting, and marketing teams. You'll help maintain production schedules and ensure smooth operations across departments.

Responsibilities :

• Coordinate customer contracts, orders, quotes and service requests
• Maintain weekly production and job reports
• Support internal teams with administrative tasks
• Handle customer inquiries and concerns
• Assist with cross-functional projects

Requirements :

There is a background check and drug screening after acceptance of position and prior to starting.