Distribution Center Department Manager Outbound Operations

Job Description

Job Description

Who We Are

At Schneider Saddlery , we believe life’s best moments happen anywhere there are horses — and we’re proud to help make those moments possible.

Family-owned since 1948, we’ve grown into one of the nation’s leading equestrian retailers by staying true to our roots : quality, integrity, and genuine care — for our customers, our products, and each other.

As our business continues to expand, we’re seeking a results-driven, people-focused leader to manage our Outbound Operations . This role is ideal for someone who thrives in a fast-paced environment and is equally passionate about operational excellence and team development.

About the Role

The Outbound Department Manager will oversee all aspects of outbound distribution — from order fulfillment and packing to staging, loading, and shipping.

You’ll lead a dedicated team focused on ensuring that every order leaves our facility on time, accurately, and with the level of care our customers expect. This role is both strategic and hands-on , requiring strong leadership, communication, and process improvement skills.

As we continue modernizing our operations and systems, you’ll play a key role in driving change, optimizing workflows, and fostering a culture of accountability and collaboration.

Key Responsibilities

• Lead & Inspire : Motivate and guide the outbound team to achieve operational excellence through clear communication, accountability, and recognition.
• Drive Performance : Manage daily outbound operations, ensuring productivity, order accuracy, and on-time shipments.
• Develop People : Coach, train, and mentor team members to grow their skills, engagement, and contribution.
• Build the Culture : Promote a positive, respectful, and safety-focused environment that aligns with Schneider’s values.
• Monitor & Improve : Track KPIs related to throughput, accuracy, and efficiency. Analyze trends and implement process improvements.
• Lead Change : Support and guide the team through evolving systems and initiatives with clarity, empathy, and consistency.
• Champion Safety & Quality : Uphold high standards for safety, product handling, and quality at every step.

Qualifications

Our Core Values

What Success Looks Like

Why You’ll Love Working Here

Join the Schneider Family

If you’re a people-first leader who thrives in fast-paced operations and is driven to deliver results through teamwork and process excellence, we’d love to meet you.

Bring your energy, empathy, and leadership to the heart of our distribution center — and help us deliver the Schneider Saddlery experience our customers rely on.

Apply today and be part of a team that’s building something exceptional.

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