B2 Ecom Support Lead

Location : Fort Payne, Alabama

Job Summary :

The Area Lead is responsible for daily shift leadership, mentoring, and training, while providing the Operations Supervisor with updates on work progress of the team, resolving different product / freight issues, and handling any product / freight concerns to communicate to the Operations Supervisor.

Responsibilities :

Key Accountabilities :

Responsible for training associates in all departmental and Company safety procedures

Daily oversight of the Shift with Operations Supervisor guidance

Assist with administrative functions of associates

Job allocation to associates to include daily follow up of KPIs with the Operations Supervisor

Monitoring and mentoring of associates on productivity, quality, cleanliness, and safety.

Responsible of shift goals and associated action plans

Preparing and implementing training plans for associates.

Conduct audits for 5s for work stations on a daily basis.

Stand in for Supervisor in an operations capacity as needed

Consistently partner with Supervisor on any product flow or shipment issues

Upholds excellent customer service to our internal and external customers

Education and Requirements :

Must have the ability to train and develop others

Excellent written and verbal communication skills

Minimum of one year of related experience and / or training with demonstrated competency in developing associates and teams

Strong analytical skills

Basic PC skills are required and experience and knowledge of Warehouse Management Systems. PKMS background preferred

Regularly required to stand, walk and reach with hands and arms. Occasionally required to sit and stoop, bend, reach, kneel, crouch, push, pull, or crawl. The associate must regularly lift and / or move up to 25 and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus

Stand / Walk for up to 12 hours during shifts.

Work in an environment where the noise level varies and can be loud.

Work in an environment that is subject to variable temperatures and weather

Continuously climb and descend stairs

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.