Customer Success Manager

A company is looking for a Customer Success Manager.

Key Responsibilities

Build strong relationships with customers to understand their needs and ensure their success with the platform

Provide solutions-based training, consultation, and support as a platform expert

Collaborate with various teams to enhance the customer experience and identify upsell opportunities

Required Qualifications

2+ years of experience in a Customer Support / Customer Success position

A BA or BS degree is preferred

HR Tech experience is a plus, but not necessary

Strong work ethic and integrity

Adaptability to new initiatives