Restaurant Manager - Service Manager

Job Description

Job Description

Restaurant Service Manager - Springfield, MA

Are you an experienced hospitality professional seeking a leadership role that values excellence and community? Join a team dedicated to exceptional guest experiences and operational success. We are currently seeking a Service Manager for our Springfield, MA location who embodies our commitment to quality service and team development.

Job Description

As a Service Manager, you will lead front-of-house operations with a focus on guest satisfaction and team performance. Your primary responsibilities will include :

• Guest Engagement : Utilizing exceptional communication skills to ensure 100% table visitation and resolving guest concerns immediately.
• Operational Excellence : Managing daily FOH operations to maintain a guest-centric environment that balances high standards with a positive workplace culture.
• Team Leadership : collaborating with the Kitchen Manager to ensure seamless FOH / BOH coordination and mentoring staff for future internal promotion opportunities.
• Strategic Growth : Working directly under the Managing Partner to refine management skills and drive business results.

Qualifications

Benefits

We offer a comprehensive benefits package designed to support your career and personal well-being :

Apply today to advance your career with a company that invests in its people and community.