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Banquet Captain

Banquet Captain

The Muttontown ClubEast Norwich, New York, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Purpose :

The Banquet Captain supervises and manages banquet events. The Banquet Captain is responsible for staff, ensuring banquet operations run smoothly, and prioritizing the comfort and safety of guests.

A successful Banquet Captain has strong leadership and interpersonal skills, manages multiple streams of information, and fosters positive client relationships.

Responsibilities :

  • Review and understand Banquet Event Orders (BEO’s) and Event Plans.
  • Attends weekly BEO meetings.
  • Shift schedule and manage employees and timetables.
  • Train staff on serving etiquette.
  • Ensure banquet courses are served on time.
  • Tend to guests' requests, questions, and issues.
  • Ensure the venue and facilities remain neat and clean.
  • Ensure safety regulations are communicated and adhered to.

Qualifications :

  • Minimum of 4 years’ experience in the Hospitality industry with a preferred focus on catering / banquets.
  • Ability to communicate effectively with members, guests, co-workers, and management.
  • Strong customer service skills and able to resolve customer issues.

    • Reports To :

  • Food & Beverage Manager, Food and Beverage Director, General Manager.

    • Education :

  • High School diploma required.

    • Skills / Abilities / Personal Characteristics :

  • Knowledge of Food Service Regulations.
  • Verbal and Written Communication.
  • Teamwork.
  • Friendliness.
  • Basic computer skills and working knowledge of a POS computer.

    • Working Conditions :

  • Days and hours of work vary by schedule and business needs.
  • Evening, weekend, and holiday work will be required.
  • While performing the duties of this job, the employee may be required to stand for long periods of time, may be required to lift and carry objects weighing up to 50 pounds.
  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    • About The Muttontown Club :

    The Muttontown Club provides a sense of gracious civility packaged with a generous dose of modern-day comforts. Our members not only enjoy the manor's elegant interior and staffed fitness center, but also 5 Har-Tru clay tennis courts, an oversized pool, kid's playground, and an 18-hole golf course that offers an abundance of play for men and women alike. With its tight tee shots and intricate greens, golfers rate the course as challenging, yet uniquely approachable.

    Personalized tennis activities include adult clinics and children's programs, and our free-form pool is surrounded by a spacious deck, lounge chairs, and poolside dining. Just steps away is the Pool House Grill, serving up refreshing beverages, sandwiches, icy treats, and more.

    The culinary team prepares scrumptious cuisine year-round in The Clubhouse and on the Terrace, and our social calendar is filled with barbecues, wine tastings, casual nights, pool parties, card games and so much more!

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    Banquet Captain • East Norwich, New York, United States