IT Tech Support Technician

Benefits : 401(k)

401(k) matching

Health insurance

Paid time off

Training & development

We are seeking a Tech / Helpdesk Support Technician to join our team!

You will resolve computer-related issues for your clients.

Responsibilities :

Provide technical assistance with computer hardware and software

Resolve issues for clients via phone, in person, or electronically

Recommend hardware and software improvements

Track customer issues and resolutions

Qualifications :

Previous experience in IT, customer service, or other related fields

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanor