Sr. Manager, Payments, Product and Vendors

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

About the Role

The Senior Manager of Payments Product and Vendor Management will lead the optimization, development and commercial success of BetMGM Payments, Risk and Fraud. The ideal candidate will possess deep payments expertise (with special consideration given to candidates with gaming experience) and have extensive vendor management, commercials and negotiation expertise.

The Senior Manager of Payments will work under the general direction of the Sr. Director of Risk, Fraud & Payments; however, they will be expected to operate independently and maintain accountability over their area of responsibility.The position will oversee employees in one or more functional areas and be responsible for the setting of priorities and deadlines that are aligned with the organization's goals and objectives, the establishment of quality control measures to include appropriate reviews of work product, and effective training and mentoring of staff.This individual will be responsible for actively managing relationships with both internal and external stakeholders, while serving as a reliable and knowledgeable liaison for Customer Operations team.

Responsibilities

Define and drive the product vision and roadmapfor payments and vendor management systems aligned with company goals.

Leadership of Product Team that Identifies market trends, customer needs, and competitive landscapeto inform product strategy and develops business casesfor new initiatives, including ROI analysis and risk assessment.

Own the vendor selection, onboarding, and evaluation processfor third-party payment and financial service providers. Negotiate contracts and SLAsto ensure favorable terms and performance standards.

Maintain strong relationships with key vendors, acting as the primary point of contact.

Track vendor performanceand conduct regular reviews to ensure alignment with business goals.

Set KPIs and success metricsfor product performance and vendor relationships.

Lead the end-to-end product lifecyclefrom ideation to launch and iteration and prioritize product features and enhancementsbased on business impact, customer feedback, and technical feasibility.

Collaborate with engineering, design, and data teamsto deliver high-quality, scalable solutions.

Ensure compliance with financial regulationsand internal risk policies in all payment-related products.

Manage and optimize payment processing infrastructure, including gateways, processors, and alternative payment methods.

Implement feedback loopsfrom users and stakeholders to continuously improve products and processes.

Essential Functions

Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

Experience : 7+ Years leading product teams, vendor management and commercial negotiation in Technology, Financial Services, Payments, Ecommerce and / or Online Gaming

Cross-Functional Skills : Comfortable in a matrixed environment, with proven ability to partner across Product, Operations, Data Science, and Engineering teams to integrate and optimize solutions

Project Management : Proven ability to lead projects, manage vendors, and oversee the development of complex solutions in a fast-paced environment

Communication : Exceptional leadership and communication skills, with the ability to translate complex technical concepts into actionable marketing insights for cross-functional teams and executive leadership

The annual salary range for this position is $136,000 to $ 181,334 . Factors which may affect starting pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars :

Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.

Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.

Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.

Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.

What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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