Talent.com
Maintenance Repairer
Maintenance RepairerAstrophysics Inc. • El Paso, TX, United States
Maintenance Repairer

Maintenance Repairer

Astrophysics Inc. • El Paso, TX, United States
8 days ago
Job type
  • Full-time
Job description

Astrophysics Inc. is a leading global designer and manufacturer of X-Ray security inspection systems. Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infrastructure, aviation, and ports and borders sites in more than 150 countries. Hotels, prisons, courthouses, embassies, airports, military bases, and government buildings around the world depend on us for their safety and security. Astrophysics is an expanding, dynamic and fast-paced company looking for individuals who want to grow with us and be a part of a meaningful security mission. We currently have an immediate full-time position opening for a Field Service Technician to be based remotely, located in or near El Paso, Texas.

Job Summary

The Field Service Technician is responsible for on-site installation, preventative maintenance, and corrective maintenance of Astrophysics products at various customer locations. In this role, the technician will troubleshoot, diagnose and repair products, perform maintenance, and complete all service documentation and reports.  The Field Service Technician must maintain a professional appearance and provide exceptional customer service. The   Field Service Technician position requires the ability to travel, reliable vehicle transport, and a valid drivers license .

Essential Functions :

  • Perform on-site installation, and preventative and corrective maintenance.
  • Complete all necessary service documentation, including reports, radiation surveys, parts requisitions, and expense reports.
  • Test faulty equipment to diagnose malfunctions and return the defective parts regularly, as parts are accumulated and shipping is cost-effective.
  • Input and maintain all data in the service databases (including Astrophysics proprietary software and apps), ensuring timely and accurate completion.
  • Review machine and customer information prior to arriving on-site, and prepare the necessary equipment, parts, and documentation in advance.
  • Update the customer and Astrophysics service headquarters on progress and status of service call.
  • Deliver the customer package, including warranty, customer survey, and copies of all relevant reports.
  • Ensure an outstanding customer service experience.
  • Promote the sale of extended warranty service contracts and repeat x-ray purchases.
  • Provide operator and / or technical training.
  • Provide technical phone support and documentation as needed.
  • Provide support for custom product installations, upgrades, and special projects as required.

Education and Experience :

  • Associates or Bachelors Degree in Electronics, Computer Engineering, or related field.
  • 2-7 years technical support or field service experience.
  • Excellent analytical, problem-solving and troubleshooting ability.
  • Excellent customer service skills.
  • Professional appearance, demeanor and attitude.
  • Ability to consistently travel to various work sites.
  • Fluent in both written and verbal English.
  • Must be eligible for and able to maintain a Secret-level security clearance.
  • Benefits & Perks :

  • Excellent medical, dental and vision benefits
  • 4 01K plan with 4% employer match
  • 11 paid holidays, 10 PTO days
  • Free do nuts on Fridays, company luncheons and year end party!
  • Additional  travel perks and incentives
  • Be part of a meaningful security mission with opportunities for personal and professional growth and development.  Join our Astrophysics family today!

    Equal Opportunity Employer

    Astrophysics Inc. provides equal employment and advancement opportunities to all individuals. Employment decisions at Astrophysics Inc. are based on merit, qualifications and abilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability. If you need assistance or an accommodation while seeking employment, please call 1(909) 598-5488 and ask for Human Resources. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    Compensation details : 52000-58000 Yearly Salary

    PI67162eb86448-31181-37747526

    Create a job alert for this search

    Maintenance Repairer • El Paso, TX, United States

    Related jobs
    Patriot System Repairer

    Patriot System Repairer

    United States Army • El Paso, TX, United States
    Full-time
    Talk to your recruiter for details.As a Patriot System Repairer, you’ll become one of the most highly trained Soldiers in the world. You’ll use your advanced skills to perform field-level maintenanc...Show more
    Last updated: 30+ days ago • Promoted
    Short Range Air Defense System Repairer

    Short Range Air Defense System Repairer

    United States Army • El Paso, TX, United States
    Full-time
    As a Short Range Air Defense System Repairer, you’ll be one of the most technically and tactically proficient Soldiers in the world. You’ll supervise and perform maintenance and repair on the Army’s...Show more
    Last updated: 30+ days ago • Promoted
    Maintenance

    Maintenance

    TradeJobsWorkforce • 88583 El Paso, TX, US
    Full-time
    Our company provides preventative maintenance and on-call repair programs for all rolling equipment within the retail, wholesale and grocery industries. The Service Technician position is vital in d...Show more
    Last updated: 30+ days ago • Promoted
    Electrical and Electronic Repair

    Electrical and Electronic Repair

    TradeJobsWorkForce • 79932 El Paso, TX, US
    Full-time
    Electrical and Electronic Repair Job Duties : Deductive Reasoning : Electrical technicians need to be able to look for pro...Show more
    Last updated: 30+ days ago • Promoted
    Maintenance Assistant

    Maintenance Assistant

    TradeJobsWorkforce • 79938 El Paso, TX, US
    Full-time
    As a Maintenance Assistant, you will be responsible for assisting with maintenance and repair tasks, including : assist lead handymen with repairs and maintenance. Duties and responsibilities can cha...Show more
    Last updated: 30+ days ago • Promoted
    UH-60 Helicopter Repairer / Aircrew Member

    UH-60 Helicopter Repairer / Aircrew Member

    United States Army • El Paso, TX, United States
    Permanent
    As a UH-60 Helicopter Repairer / Aircrew Member, you’ll maintain and fix UH-60 "Black Hawk" helicopters, making sure they are safe and ready to fly for hundreds of Army missions.You’ll also perform a...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Maintenance Technician

    Automotive Maintenance Technician

    Astrophysics Inc. • El Paso, TX, United States
    Full-time
    X-Ray security inspection systems.Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infr...Show more
    Last updated: 8 days ago • Promoted
    Maintenance - Earn Up to $37 / hr

    Maintenance - Earn Up to $37 / hr

    TradeJobsWorkforce • 79922 El Paso, TX, US
    Full-time
    Our company provides preventative maintenance and on-call repair programs for all rolling equipment within the retail, wholesale and grocery industries. The Service Technician position is vital in d...Show more
    Last updated: 30+ days ago • Promoted
    UH-60 Helicopter Repairer / Aircrew Member

    UH-60 Helicopter Repairer / Aircrew Member

    US Army • El Paso, TX, United States
    Part-time +1
    Helicopter Mechanic Job Overview : If you are passionate about aviation, have a keen eye for detail, and possess technical expertise, we invite you to become a crucial part of our success.You will p...Show more
    Last updated: 30+ days ago • Promoted
    Electronics Technicians

    Electronics Technicians

    Navy • Anthony, TX, United States
    Full-time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...Show more
    Last updated: 15 days ago • Promoted
    Preventative Maintenance Technician

    Preventative Maintenance Technician

    Astrophysics Inc. • El Paso, TX, United States
    Full-time
    X-Ray security inspection systems.Since 2002, we have dedicated ourselves to ensuring a safer world through advanced X-Ray screening and imaging technology. Our systems are deployed in critical infr...Show more
    Last updated: 8 days ago • Promoted
    Maintenance

    Maintenance

    McDonald's • El Paso, TX, US
    Full-time
    McDonald's Franchise Opportunity.Flexible scheduling with a side of always feeling valued.A role in your local McDonald's franchisee owned restaurant offers a job combo that will fit you.Employee d...Show more
    Last updated: 30+ days ago • Promoted
    General Laborer

    General Laborer

    Rinker Materials • Santa Teresa, NM, US
    Full-time
    We are looking for a GENERAL LABORER to join our El Paso plant.As a general laborer with Rinker Materials, you will contribute to one of the nation's largest manufacturers of reinforced concret...Show more
    Last updated: 30+ days ago • Promoted
    Instructor - Auto Maintenance Light Repair

    Instructor - Auto Maintenance Light Repair

    Eckerd Connects • El Paso, TX, US
    Full-time
    Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are pa...Show more
    Last updated: 14 days ago • Promoted
    Signal Track Switch Repairer

    Signal Track Switch Repairer

    TradeJobsWorkForce • 88549 El Paso, TX, US
    Full-time
    Signal Track Switch Repairer Job Duties : Inspect and test operation, mechanical parts, and circuitry of gate cross...Show more
    Last updated: 30+ days ago • Promoted
    Maintenance Workers

    Maintenance Workers

    TradeJobsWorkforce • 79911 El Paso, TX, US
    Full-time
    Our company provides preventative maintenance and on-call repair programs for all rolling equipment within the retail, wholesale and grocery industries. The Service Technician position is vital in d...Show more
    Last updated: 30+ days ago • Promoted
    Roofer

    Roofer

    TradeJobsWorkForce • 79924 El Paso, TX, US
    Full-time
    Inspecting the structure of roofs in order to determine the best course of action.Providing clients with estimates on labor costs and materials required to fix or build a roof.Measuring and cutting...Show more
    Last updated: 30+ days ago • Promoted
    Submarine Electronics

    Submarine Electronics

    Navy • Anthony, TX, United States
    Full-time
    ABOUT The most secretive of Navy vessels, a submarine requires a select community of specially trained professionals to operate its classified, highly advanced hardware. The Sailors in the Submarine...Show more
    Last updated: 15 days ago • Promoted