IT Business Transformation Lead / Project Manager

Job Title : IT Business Transformation Lead - Business Process Transformation

Job Description :

• HYBRID REMOTE SCHEDULE (3 DAYS ONSITE / 2 DAYS REMOTE)
• Work closely and collaboratively with the department's leadership team to develop, track / monitor, and implement transformational initiatives.
• Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
• Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAs to help identify risks and opportunities across core business processes.
• Assist in due diligence and operational reviews in the departments and formulate recommendations on process improvement initiatives. Prepare and present business cases, findings, benefits, and recommendations in various formats and at various levels regarding business units in need of transformation or BPM.
• Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
• Demonstrate a history of hands-on involvement in large programs involving IT project work.
• Assist with the design and implementation of disciplined scorecards in areas needing productivity, service levels, quality, risk levels, and transaction costs.
• Change management experience.

Job Requirements :

Job Benefits :

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