Reservation Sales Agent

A company is looking for a Reservation Sales Agent to provide exceptional guest reservation experiences.

Key Responsibilities

Ensure superior guest impressions by adhering to call quality standards and utilizing the reservations lead management system

Respond to guest inquiries regarding reservations, availability, pricing, and special offers while maintaining accurate guest information

Assist in resolving guest challenges and ensure accurate execution of billing and financial transactions

Required Qualifications

Must reside in the U.S. Mainland

Two years of experience in a hospitality or reservations position, preferably at a luxury resort

One year of experience with Opera software is required

Gracious people and sales skills with a positive phone manner

Ability to work cohesively with other departments and team members