Automotive Service Writer

Automotive Service Writers / Customer Experience Managers

We are looking for Automotive Service Writers / Customer Experience Managers to facilitate and direct service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Writer, you will manage and direct automotive and general service technicians in the operation of the shop, including :

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Learn and keep in tune with our companies' vision, purpose, core values, and employee creed

Work as a team of employees

Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Overall cleanliness and organization (including COVID19 safety protocols)

Other duties as assigned

Qualifications

A minimum of 2 years of store or service experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including some weekends, evenings and holidays

Valid driver's license

Compensation : $700.00 per week

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.