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Commercial Financial Services | Managing Consultant - Operational Risk & Compliance (Technology)

Commercial Financial Services | Managing Consultant - Operational Risk & Compliance (Technology)

GuidehouseCharlotte, NC, United States
2 days ago
Job type
  • Full-time
Job description

Commercial Financial Services | Managing Consultant – Operational Risk & Compliance (Technology)

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Job Family

  • Management Consulting

Travel Required

  • Up to 50%
  • Clearance Required

  • None
  • Guidehouse is a global management and technology consulting firm backed by Bain Capital. Our integrated approach allows clients to access our full range of services, while our teams collaborate efficiently across markets. We foster a supportive workplace focused on professional growth through mentorship and learning opportunities. Our commitment extends to employee well‑being and community involvement.

    What You Will Do

    As a Managing Consultant, you will have responsibility for driving the project, including client management and solution implementation. You will own multiple project workstreams and interact with the client, including leadership, daily to ensure engagement success. This includes supporting operational meetings with client sponsors and consulting team / leaders. You will be expected to drive and communicate well‑organized, effective reports and presentations to clients and internal executives. You will lead, coach and mentor more junior consultants and ensure quality deliverables, while also remaining very hands‑on in the day‑to‑day project delivery and execution.

    Specific Responsibilities Will Include But Not Limited To

  • 1st and 2nd line of defense tasks to include identifying, assessing, measuring, monitoring, reporting and remediating operational risk and controls.
  • Identify and assess operational risks in new or existing business processes.
  • Lead and execute Risk and Control Self‑Assessments (RCSA) specifically for the technology stack within the financial institution(s).
  • Identify, assess and mitigate risks associated within financial systems and core banking platforms.
  • Work with business units and process owners to map processes, define inherent risks, and evaluate existing controls.
  • Use tools, workshops, and interviews to uncover risk exposures.
  • Evaluate whether controls are well designed and operating as expected to mitigate risks.
  • Test operating effectiveness of controls.
  • Identify controls gaps and deficiencies.
  • Help develop or improve operational risk management frameworks, guidelines, and policies.
  • Ensure alignment with regulatory requirements.
  • Communicate risk & control findings and influence change.
  • What You Will Need

  • Bachelor’s degree. However, relevant experience may be substituted for formal education or advanced degree.
  • 5 or more years of experience in the banking industry or commercial financial services consulting, in one or more of the following areas :

  • Operational risk and / or big bank compliance (first or second line of defense), ideally with a Global Systemically Important Bank (GSIB).
  • Banking regulations, compliance, and risk management requirements.
  • Experience with risk and controls current state assessments (including process mapping).
  • Proven experience in RCSA, operational risk, or technology risk roles—preferably within financial services or banking technology environments.
  • Experience working with commercial banks / financial institutions, ideally Global Systemically Important Banks (GSIBs).
  • Managed compliance and risk assessment processes for large banks, ensuring adherence to international regulatory standards and enhancing the institution’s financial stability.
  • Willingness and ability to travel to NYC (if not local to the NYC metropolitan area); local and non‑local candidates must work onsite at the client site approximately 3 days / week.
  • Proficient in all Microsoft Office products.
  • Proven ability to successfully lead client service delivery teams that deliver the highest quality work.
  • Team leadership experience including managing project delivery.
  • What Would Be Nice To Have

  • Prior management consulting experience.
  • CPA, Lean Six Sigma, PMP, or other relevant certifications.
  • MBA or MA / MS degree in a related field.
  • Strong understanding of software development lifecycles, infrastructure components, and core banking systems.
  • Experience with GRC tools (e.g., Archer, MetricStream, ServiceNow).
  • Knowledge of cloud platforms (AWS, Azure, GCP) and associated risk controls.
  • Certifications such as CRISC, CISA, or CISSP are a plus.
  • Exposure to business development activities such as RFP response, sales presentations, and / or proposal support.
  • Risk and Control Self‑Assessment (RCSA) experience.
  • Experience working with one or more Global Systemically Important Banks (GSIBs).
  • What We Offer

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

    Benefits Include

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
  • Short‑Term & Long‑Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back‑Up Childcare Program
  • Mobility Stipend
  • About Guidehouse

    Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

    Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1‑571‑633‑1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

    All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

    If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

    Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

    Seniority Level

    Mid‑Senior level

    Employment Type

    Full‑time

    Job Function

    Finance and Sales

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    Managing Consultant • Charlotte, NC, United States

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