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Surgery Scheduler-Gastroenterology

Surgery Scheduler-Gastroenterology

Duly Health and CareWarrenville, IL, United States
5 days ago
Job type
  • Full-time
Job description

Surgery Scheduler – Gastroenterology position at Duly Health and Care

Location

Warrenville, IL (Travel Required)

Hours

Full-Time, Monday–Friday 8 : 00 am–4 : 30 pm

Benefits

  • Comprehensive medical, dental, and vision benefits with 100% coverage (after deductible) when using a Duly provider.
  • Employer‑provided life and disability insurance.
  • $5,250 tuition reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • Up to 12 weeks paid parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members upon meeting eligibility requirements.

Responsibilities

  • Greet patients in person or over the phone in a friendly manner.
  • Develop and maintain effective relationships with internal physicians and scheduling staff at facilities.
  • Verify patient personal and insurance information and coordinate pre‑op testing per insurance requirements.
  • Serve as the single point of contact for internal staff and external inquiries regarding scheduled procedures.
  • Schedule or reschedule pre‑op labs or other testing prior to procedures and surgeries if needed.
  • Contact patients to confirm procedures / surgeries.
  • Explain and verify proper preparation instructions with patients, routing to nurse if appropriate.
  • Prepare all essential paperwork for referral coordinators and facilities.
  • Verify daily doctor schedules, print and distribute to appropriate personnel.
  • Maintain strict patient confidentiality.
  • Collaborate with billing staff to ensure proper charging of procedures.
  • Cover or fill in for co‑workers as needed.
  • Track case volume and direct cases to facilities per management direction.

    • Qualifications

  • Knowledge of medical terminology and verbal / written communication.
  • Experience with CPT and ICD‑9 coding.
  • Familiarity with referral processes.
  • Ability to learn new computer programs quickly.
  • Professional demeanor toward customers, physicians, and co‑workers.
  • Strong multitasking, prioritization, time‑management skills.
  • High school diploma or GED required.
  • Minimum of 2 years of prior surgery scheduling, telephone, computer, and customer service experience.

    • Compensation

    Base pay range of $16.30–$24.50 per hour, determined by skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

    Seniority Level

    Not Applicable

    Employment Type

    Full‑time

    Job Function

    Health Care Provider

    Industries

    Hospitals and Health Care

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    Surgery • Warrenville, IL, United States