Branch Administrator for Steel Service Center

Job Description

Job Description

FREDERICK STEEL COMPANY

JOB TITLE : Branch Administrator

SUPERVISED BY :

Director of Branch Operations

POSITION SUMMARY :

Performs a variety of office administration duties to facilitate the flow of orders, information and customer service.

DUTIES AND RESPONSIBILITIES :

• Directs incoming calls to the appropriate party using a multi-line telephone.
• Welcomes and directs guests, or assists them with paperwork and processes payments. Tracks and balances payments and credit card receipts.
• Uses computer to enter, update, receive and / or bill inventory transfers, mill deliveries, and customer orders, and to monitor equipment.
• Provides administrative support to sales staff and branch manager.
• Performs administrative responsibilities specific to the Branch which varies from processing mail to typing and filing.
• Functions as a central information point for employees, customers, and guests.
• Performs other duties as related or assigned for the benefit of the Company.
• Good attendance is an essential function of this job.

EDUCATION AND EXPERIENCE :

High School Diploma or GED and 2-4 years previous office administration experience.

KNOWLEDGE, SKILLS, AND ABILITIES :

Excellent math, keyboarding, reading, writing and organizational skills.

Excellent verbal and interpersonal communication skills, and an uncompromising commitment to customer service.

Ability to balance a variety of duties simultaneously while maintaining excellent customer service.

Previous receptionist and data entry experience required.

Ability to pass a pre-hire drug test.