Claims Manager, General Liability (Addison)

div id=tor__fintJobDescHeader_readOnlyDivdiv id=tor__fintJobDescHeader_contentpspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptZurich North America is hiring a Team Manager General Liability to join our team! We are open to hiring talent in one of the following locations : Addison TX; Schaumburg IL; Atlanta, GA; Maitland, FL; Omaha, NE; OR Overland Park KS. / span / pp / ppspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptWith moderate oversight, leads and directs a team of technical Claims Professionals in Commercial General Liability claims. Coordinates the work activities of the team, and has responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements. / span / pp / ppspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptIn this role you will be responsible for : / span / pp / pul style=list-style-type : discli style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptDrive superior claims results in Commercial General Liability claims of moderate complexity by providing direction, technical guidance, and tracking and reporting on key metrics. / span / li / ulul style=list-style-type : discli style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptAchieve customer satisfaction targets by building and maintaining relationships with internal colleagues, external customers, and brokers, and analyzing and resolving quality and customer service problems. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptAchieve best practices by reviewing claims files, identifying trends, and recommending improvements. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptManage corporate expenses by monitoring file allocations, resources, and other expenditures to ensure appropriateness. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptEnsure compliance with all legal, regulatory, and internal control requirements. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptProvide claims insights to assist business units by collaborating in product development, customer / broker stewardship, and prospect meetings. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptMotivate and lead a high-performance team by attracting, onboarding, recruiting, and retaining team members. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptDrive the performance management process by communicating job expectations, monitoring and evaluating performance, providing feedback, and facilitating employee development per the companys policies. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptMaintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptCreate a workplace culture that is consistent with the Zurich mission, vision and Zurich Basics. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptProtect Zurichs reputation by keeping claims information confidential. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptMaintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies. / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptContribute to the team effort by accomplishing related results and participating on projects as needed. / span / li / ulp / ppspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptBasic Qualifications : / span / pp / pul style=list-style-type : discli style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptJuris Doctor and 5 or more years of experience in the Claims area / spanbrspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptOR / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptBachelors Degree and 6 or more years of experience in the Claims area / spanbrspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptOR / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptHigh School Diploma or Equivalent and 8 or more years of experience in the Claims area / spanbrspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptAND / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptCustomer service experience / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptExperience with Microsoft Office / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptExperience collaborating across work groups / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptKnowledge of insurance legal statutes and procedures / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptKnowledge of the insurance industry, claims, and the insurance legal and regulatory environment / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptTravel 0-20% / span / li / ulpbrspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptPreferred Qualifications : / span / pp / pul style=list-style-type : discli style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0pt8+ years of experience managing commercial general liability claims / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0pt8+ years of experience in Ltigation Managment / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptStrong expertice working at a Insurance Carrier / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0pt8+ years of direct people management and performance experience / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptClaims operations experience / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptKnowledge and skill in claims handling / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptNegotiation experience / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptExperience in commercial general liability claims / span / lili style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptspan style=font-family : arial, helvetica, sans-serif;font-size : 12.0ptAnalytical skills / span / li / ul / div / divdiv / divp / ppspan style=font-size : 12.0pt;font-family : arial, helvetica, sans-serifAt Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click a href=https : / / www.zurichna.com / careers / benefitshere / a. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. / span / ppspan style=font-size : 12.0pt;font-family : arial, helvetica, sans-serifThe compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $98,300.00 - $161,000.00, with short-term incentive bonus eligibility set at 15%. / span / pp / ppspan style=font-size : 12.0pt;font-family : arial, helvetica, sans-serifAs an insurance company, Zurich is subject to 18 U.S. Code 1033. / spanbrspan style=font-size : 12.0pt;font-family : arial, helvetica, sans-serif / span / ppspan style=font-size : 12.0pt;font-family : arial, helvetica, sans-serifA future with Zurich. What can g