TS&D Scientist

Overview

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Dow (NYSE : DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.comopens in a new tab.

About this role

Dow has an exciting opportunity for a Technical Service & Development (TS&D) Scientist in the Consumer Solution's Consumer Electronics, Computing and Communications materials market located in Auburn, MI. This customer-facing role applies in-depth conceptual and practical knowledge in this discipline to support customer needs by leading the development of new applications and by providing technical knowledge on the use, handling and management of Dow products. This is a Technical Service & Development (TS&D) application engineering role to serve Consumer Electronics, Computing and Communications customers of Dow Consumer Solutions' silicone-based engineered materials and technologies. These customers include, but are not limited to, Chip producers, Hyperscalers, device manufacturers and electronics contract manufacturers and this role is expected to drive Electronics Materials business growth globally. The responsibilities include providing technical support to customers, qualifying Dow products at customers and value chain partners, maintaining good customer relationships together with account managers, identifying growth opportunities in the market, and driving new application development projects.

The role requires high initiative, problem solving, good project management skills and the ability to work successfully in varying environments and responsibilities. Excellent communication skills and the ability to cooperate closely with customers and across internal functions are essential. A passion for technology and a high affinity for understanding customer needs and application requirements are important. Furthermore, the team is seeking a hands-on candidate who is comfortable working in a lab setting as part of this role. This role is to be based in Auburn, Michigan. Some travel within the United States and overseas travel to other Dow locations may be required to promote business, enhance one's competency and share learnings. Many of the customers in this technology space are located on the West Coast, Southwest US or in Asia, among other regions.

Responsibilities

• Working closely with Account Managers, Research Scientists, Application Technology Leaders, Product Technology Leaders and Technical Service and Development Engineers and Technologists, you will have responsibility for new customer and new application development.
• Customer Intimacy & Market Insight - Understand customer application processes, translate needs into material performance, define Critical to Quality items (CTQs), and apply broad market and competitive knowledge to solve technical issues and drive spec-in with strategic accounts.
• Technical Support & Leadership - Provide TS&D to strategic accounts, respond to technical questions, and lead global cross-functional teams to enhance customer engagement from spec-in through commercialization.
• Strategic Awareness & Value Creation - Monitor competition and market trends, integrate insights into group activities, and articulate differentiated technical solutions and synergies that maximize value for Dow and customers.
• Project & Intellectual Capital Management - Apply project methodologies, manage technical project pipelines, contribute to intellectual capital strategy and technology maps, and lead IP development.
• Communication & Thought Leadership - Deliver clear presentations and reports, influence internal and external audiences, author and present at industry conferences, and coach others on articulating the value of Dow technologies.

Required Qualifications

Preferred Qualifications

Note : This position requires approximately 25-30% of travel.

Skills

Note : Domestic relocation is not available for this role.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you : your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee :

Employee stock purchase programs (availability varies depending on location).

Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.

Transportation allowance (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE : DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.comopens in a new tab.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.comopens in a new tab.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

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