Store Manager

The Retail Store Manager will have the opportunity to create and maintain an exceptional store experience for our customers. From coaching and developing our Mobile Experts, to driving sales and exceeding performance goals; our store managers oversee all aspects of their individual store.

Elite Store Manager Qualifications

• Prior experience in Sales Management and Customer Service within the wireless industry or other similar field is required
• Proven ability to hit personal sales goals
• Fluent with technology
• Billing and POS system knowledge
• Verbal business communication
• Problem-solving using analytical, creative, and critical thinking skills
• Time management and organizational skills with attention to detail
• Flexibility to adapt to changes in business operations
• Resolving conflicts with employees and customers
• Leadership skills to drive a positive sales-driven environment
• Open availability, with immediate response to any store emergency
• State ID and Reliable transportation

Elite Retail Store Manager Responsibilities

Interpretation of KPIs reporting along with building the culture, hitting Store Goals and Quota

Being able to delegate task to Mobile Experts

Maintaining Compliance with Company Policies and Procedures

Consistently demonstrating Excellent Leadership and coaching skills

Analyze Performance in order to maximize sales

Resolving customer concerns and escalations with excellent customer service

Building local community relationships

Maintaining a healthy and positive work culture

Making sure all operational duties are completed and in full compliance,

Store Audits

UCA-prepaid

Inventory Merchandising

Scheduling

Benefits :

Salary Pay

Weekly Sales Commission

Monthly store Bonus based on BIG5 Sales Performance and Compliance

SPIFF on specific products

Discount on Metro by T-Mobile Services

Employee discount on merchandise

Elite Retail Store Manager Contest

Education :

Associate Degree ( Preferred)

Language :

Bilingual is a Plus