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Spa Sales and Guest Service Associate
Spa Sales and Guest Service AssociateHand & Stone Massage and Facial Spa • Germantown, MD, US
Spa Sales and Guest Service Associate

Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa • Germantown, MD, US
30+ days ago
Job type
  • Full-time
Job description

At Hand and Stone, Opportunity Knocks.

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple : to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone apart :

  • Opportunity : This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
  • Convenience : We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
  • Training and Growth : Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
  • Supportive Management and Positive Culture : At Hand & Stone Massage and Facial Spa, our supportive management team fosters a positive, uplifting culture where employees feel valued and encouraged to grow. We take pride in creating a collaborative environment that promotes kindness, professionalism, and success for both our team and our guests.
  • Bonuses and Incentives : Increase your earning potential with sales commissions and monthly incentive bonuses.
  • Employee Perks : All employees receive a complimentary monthly membership, which includes one massage or facial each month. You'll also enjoy exclusive discounts on retail products.

Our Spa Associates :

  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services.
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients.
  • Uphold spa cleanliness standards.
  • Answer phones, schedule appointments, and file documents.
  • Perform various other duties as assigned.
  • Compensation : $15.00 per hour.

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    Spa Sales Associate • Germantown, MD, US

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