Broadband Network Specialist

Join the City of Pharr as a Full-Time Broadband Network Specialist and ignite your career in a dynamic and customer-centric environment! This onsite position in Pharr, TX, provides an exciting opportunity to be a key problem solver within our innovative team, focusing on enhancing connectivity for the community. With an annual pay of $42,000.00, you’ll enjoy a role that is not only rewarding but also vital to our city’s growth and technological advancement. Collaborate with forward-thinking professionals committed to shaping the future of broadband services while engaging with a diverse clientele.

Immerse yourself in an energetic atmosphere where your contributions directly impact the lives of residents. You will be provided great benefits such as Medical, Dental, Vision, Paid Time Off, and Retirement. Don’t miss the chance to contribute to cutting-edge projects and drive customer satisfaction in a role that truly makes a difference! Apply today!

As a Broadband Network Specialist at the City of Pharr, you'll play an essential role in ensuring the seamless operation of our private and public FTTH fiber optic, wired, and wireless networks. Your primary responsibility will be to identify, troubleshoot, and resolve network issues, as well as perform routine maintenance. This hands-on position requires expertise in cutting, splicing, and terminating fiber optic cables while documenting processes accurately. You'll locate problem areas, conduct repairs, and execute programming and diagnostics tasks. In addition, you'll provide technical support to end-users, guiding them on network systems and the installation, testing, and troubleshooting of network and fiber optic systems.

Your technical acumen will extend to the installation and configuration of video surveillance equipment and training users on optimal software and hardware setups, ensuring a robust and efficient networking experience for all city residents.

To thrive as a Broadband Network Specialist with the City of Pharr, a diverse skill set is essential. You must be well-versed in the principles and practices of fiber to the home/premise networks, as well as possess knowledge in managing and monitoring both local and wide area networks. Familiarity with wireless networks and the utilization of network diagnostic tools is crucial for effective problem resolution in broadband ISP environments.

Additionally, your ability to adapt to a fast-paced work setting while managing multiple tasks and projects will be vital for success. Strong proficiency in computer software—particularly Microsoft Word, PowerPoint, and Excel—is necessary for documentation and reporting. A customer-service orientation with a friendly demeanor and professional appearance is essential, alongside skills in operating job-related networking and diagnostic equipment.

This blend of technical knowledge and interpersonal skills will ensure your effectiveness in enhancing our city's network infrastructure.

Knowledge and skills required for the position are:

• Must be knowledgeable on the practices and principles of fiber to the home/premise networks.
• Knowledge of implementing managing and monitoring local and wide area networks.
• Knowledge of implementing managing and monitoring wireless networks.
• Knowledge of network diagnostic tools and in broadband ISP networks.
• Capable of working in a fast-paced environment and effectively manage tasks/projects.
• Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
• Must be customer-service oriented, always have a customer friendly attitude and professional appearance.
• Skill in effectively using job related networking equipment.
• Skill in effectively using job related diagnostic equipment.

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!

Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.