Certified Medical Assistant (CMA)

Job Description

Job Description

Certified Medical Assistant (CMA)

Location : Colmar, PA 18915

Compensation : $15.65 - $20 per hour, depending on experience (DOE)

Program : ABH - Adult Behavioral Outpatient

Schedule : Monday to Friday

Requirements :

Medical Assistant certificate (required)

• Bachelor’s degree in any field – Required

Minimum of 1 year working as a medical assistant, preferably in a behavioral health setting

Certification in phlebotomy (preferred)

Job Description :

Assist providers with the examination of people in recovery (PIR), including measuring vital signs, venipuncture, and specimen collection for laboratory analysis

Prepare PIR paperwork for provider appointments

Prepare examination rooms for providers

Maintain a steady flow of PIRs in the medical department

Respond promptly to medical emergencies

Complete all required documentation in a timely manner

Provide excellent customer service by answering phones and interacting professionally with program members, staff, clinicians, and visitors

Use the Electronic Health Record (EHR) system to check in clients for appointments

Schedule follow-up appointments and reschedule as necessary

Coordinate closely with medical staff and communicate client arrivals

Assist in resolving client issues to prevent escalation

Utilize de-escalation skills when appropriate

Positively interact with clients while they wait to see medical staff

Adapt to changes in assignments with a positive attitude and teamwork spirit

Accept constructive feedback and demonstrate creative problem-solving skills

Escort PIRs and guests around the facility as needed