Homecare Staffing Coordinator with HR functions

Job Opportunity

Reports To : Operations Manager

Job Summary

Ensures that all referrals are received in an accurate, detailed manner, and are properly handled. Performs various supervisory activities including : scheduling appropriate caregivers to clients, handling issues with caregivers as they arise and other office duties.

Essential Functions

• Answers telephone, takes inquiries or messages using good telephone technique.
• Receives referrals and inquiries on the programs of this company.
• Interviews, screens, and tests all applicants.
• Schedules and coordinates day to day activities of caregivers.
• Assists with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc.
• Performs payroll duties including verifying time sheets, updating telephony records, and computer input for payroll processing.
• Maintains documentation of associate work record in HomeTrak and ensures current and complete personnel records for all homecare associates.
• Communicates continually with associates and clients to evaluate service.
• Responds promptly and courteously to all clients' calls.
• Performs on-call coordinator duties as needed.
• Serves as liaison between associates and Operations Manager.
• Assists with sales, marketing, and public relations efforts.

Additional (non-essential) Functions

Education, Experience, Knowledge, Skills, Abilities and Availability

Previous experience in private pay homecare preferred. Other senior care experience will be considered.

High School graduate or equivalent with two years of business experience.

Basic office and computer skills and organizational abilities. Excellent interpersonal relations abilities. Excellent telephone skills.

Knowledge of common medical terminology.

Able to work independently, demonstrating sound judgment.

Read, write, speak, and understand English as needed for the job.

Be available as required for on-call duty outside of normal office hours.

Working Conditions / Benefits

Works primarily out of the local office.

Growing company with exciting potential for career advancement.

Gain valuable healthcare work experience.

Feel rewarded for your work each day by making a difference in the lives clients and their families.

Compensation

Salary with bonus potential

Starting level will be based upon experience and qualifications.

Notes / Special Instruction

Must work under the direction of the Operations Manager to assure that associates with appropriate skills are assigned to individual clients.

Application Process

Submit resume, cover letter and salary history to geemathews@westchesterinhomecare.com

Right at Home provides in-home care services to clients and equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected class, characteristic or practice, in compliance with all applicable federal, state and local laws. Each Right at Home office and business is independently owned and operated under a franchise agreement with Right at Home, Inc. Each franchised unit employs the caregiving staff.