Lead Technician Commercial Food Service Equipment

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Company car
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Overview

We are seeking a highly skilled and experienced Lead Technician to join our commercial foodservice equipment service team (Hot and Cold Side). The Lead Technician will oversee technical operations in the field, ensure high-quality service delivery, provide mentorship to junior technicians, and serve as the primary point of contact for complex service calls. This role requires strong technical expertise, leadership ability, and a commitment to exceptional customer service. Must be able to travel between Long Island, NYC, NJ, Westchester and Rockland County.

Key Responsibilities

Diagnose, troubleshoot, and repair a wide range of commercial foodservice equipment, including ovens, fryers, grills, refrigeration units, dishwashers, steamers, and other cooking appliances.

Provide guidance, training, and technical support to field technicians.

Act as the primary point of contact for high-priority clients and escalated service issues.

Coordinate with the service manager to schedule and prioritize jobs.

Ensure all work is performed in compliance with OSHA, EPA, and manufacturer guidelines.

Qualifications

EPA Section 608 Refrigerant Certification (Required)

Valid drivers license with clean driving record

Benefits

$100k - $130k / yr depending on their knowledge, experience, and leadership skills

Flexible work from home options available.