Project Support Lead

Project Support Lead

The Project Support Lead oversees a team of Project Support Specialists within the Anesthesia & Emergency Medicine R&D business unit. This role ensures effective planning, execution, and documentation of technical and project activities with a focus on compliance across project management, Product Lifecycle Management (PLM), and ERP systems. The Lead collaborates cross-functionally to support product development and sustaining engineering initiatives, while mentoring team members and driving process improvements.

The Project Support Lead will assist in the planning and execution of projects under the direction of the project or technical lead. This role will directly manage and mentor Project Support Specialists in these key activities, while self-managing their project work, seeking help when required, and being fully aware of the operating procedures and policies of the work unit.

Principal Responsibilities

Supervise and mentor a team of support specialists, fostering a collaborative and innovative work environment.

Serve as Business Unit primary point of contact and coordinator of the global business process for medical device sustaining engineering projects.

Generate the R&D department monthly sustaining engineering metrics analysis. Data sets may include project dashboards, Key Performance Indicator (KPI) scorecards, project gating, and project status updates.

Create and / or update project charters and project information in coordination with the assigned project leader and cross-functional teams including operations, marketing, and regulatory affairs.

Provide project-level support for the R&D engineers, including business gating materials, project software and dashboard updates, project documentation, technical writing, meeting minutes and data analysis.

Coordinate / lead preparation and modification, submission, and workflow approval of Quality Management System (QMS), Design History File (DHF), and Device Master Record (DMR) documentation package(s).

Access and / or modify information directly from various Teleflex systems such as Planview, Agile PLM, SAP and other database systems.

Review and / or proof-read product information, labels, and DHF documents to standardize format, edit errors, and improve clarity.

Mentor and help train other departments in how to access and utilize database systems.

As required, occasional travel for process improvement or product idea brainstorming events. Coordinate / lead meeting sessions or group exercises. Support the planning and coordination of meeting logistics, both prior to the event and on-site as required.

Document, organize and present meeting event results and action items. Assist in coordination of follow-up reviews of the results with the various cross functional teams.

Adhere to and ensure the compliance of Teleflex's Code of Ethics and all company policies and procedures.

Education / Experience Requirements

Associates degree required, Bachelors degree preferred. Technical or engineering-related field ideal

Minimum 6 years of system analyst, data systems, project management or technical project experience preferred

Proven track record of successful project experience.

Formal or informal leadership (mentoring, supervising, etc.) experience desired

Specialized Skills / Other Requirements

Advanced proficiency in MS Office Tools and other software programs

Advanced proficiency with data systems required, Agile PLM is preferred

Ability to manage and mentor project support specialists, project management colleagues, and other professionals

Experience within a regulated industry, such as medical device or pharmaceutical, is preferred

Strong organizational and analytical skills

Strong attention to detail

Demonstrates clear communication skills across executive levels, functions, and geographically diverse teams

Ability to work cross-functionally with a variety of disciplines

Learns the strengths and interests of the team members to ensure work assignments are most efficiently distributed and managed while challenging support specialists to grow and improve

Planning, designing, and coordinating the development and implementation of related activities to support changes and improvements to both new and existing product lines

Implement results successfully through to production release