Talent.com
Director of Outlets
Director of OutletsFHC 424 5TH AVE., LLC • New York, NY, US
Director of Outlets

Director of Outlets

FHC 424 5TH AVE., LLC • New York, NY, US
21 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

THE ROLE

The Director of Outlets oversees all aspects of daily operations across Pick & Cheese, The Bodega, and Pour My Beer, ensuring each concept delivers exceptional guest experiences and meets operational, financial, and service standards. This role blends strategic leadership with hands-on leadership — driving excellence through people, systems, and execution.

The ideal candidate is an organized, hospitality-focused leader with strong business acumen, a deep understanding of multi-outlet operations, and a passion for culinary and beverage programs.

This role includes two weeks of onboarding and training in London, with housing and transportation provided.

WHAT YOU’LL DO

Operational Leadership

  • Oversee daily operations for Pick & Cheese, The Bodega, and Pour My Beer.
  • Lead outlet teams to maintain consistency, efficiency, and excellence in service and product delivery.
  • Partner with kitchen and front-of-house managers to ensure smooth daily execution and guest satisfaction.
  • Monitor quality, cleanliness, and brand presentation across all outlets.
  • Ensure adherence to health, safety, and compliance standards.

Financial & Inventory Management

  • Manage outlet-level budgets, cost controls, and profitability targets.
  • Oversee purchasing, inventory, and COGS for The Bodega and Pour My Beer.
  • Track sales performance, identify trends, and implement strategies to improve margins.
  • Support GM-level reporting and P&L analysis in partnership with the Shaver Hall General Manager.

    • Team Leadership & Development

  • Lead and mentor outlet leaders, fostering accountability, growth, and collaboration.
  • Train team members on brand standards, hospitality practices, and operational systems.
  • Maintain open collaborative communication between outlets and Shaver Food Hall leadership.
  • Support recruitment, onboarding, and performance reviews for leadership and hourly team.

    • Guest Experience & Brand Culture

  • Ensure each outlet reflects the distinct brand personality while maintaining the Shaver Food Hall standard of hospitality.
  • Engage regularly with guests to ensure satisfaction and address concerns.
  • Collaborate with marketing and events teams to support activations, promotions, and seasonal programming.
  • Champion a culture of hospitality, creativity, and operational excellence.

    • WHAT YOU BRING

  • 5+ years of management experience in multi-outlet or hospitality group settings.
  • Strong leadership skills and proven ability to manage multiple teams and concepts simultaneously.
  • Solid understanding of food, beverages, and retail operations.
  • Experience with inventory systems, POS management, and budget control.
  • Excellent organizational, communication, and interpersonal skills.
  • Adaptable, hands-on, and calm under pressure.
  • Obtain valid Manager Serv Safe Certification

    • THE GOOD STUFF

  • Medical, Dental, and Vision insurance within 60 days (or next open enrollment).
  • 401(k) eligibility after one year of service (for individuals 21+).
  • Paid Time Off

    • COMPENSATION

    $85,000 - $105,000 + Bonus

    APPLY TODAY!

    Join Shaver Food Hall and help shape one of New York’s most exciting culinary destinations. As Director of Outlets, you’ll lead three unique concepts — Pick & Cheese, The Bodega, and Pour My Beer — within a creative, fast-paced environment that values hospitality, innovation, and teamwork. Enjoy world-class training in London, career growth opportunities, and the chance to be part of a team that’s redefining food hall culture.

    We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

    Create a job alert for this search

    Director Of • New York, NY, US