Sr Manager, Patient Safety & Quality

Product Integrity Leader

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. This individual is a key leader within the retail organization, accountable for maintaining and enhancing product integrity programs that uphold the highest standards of pharmaceutical care across 9,000+ community pharmacy and 900+ MinuteClinic locations. The role involves leading a team of 67 professionals who conduct clinical assessments on potentially impacted drug products to ensure safe dispensing, while also driving innovative projects that improve patient safety and product quality. The ideal candidate will demonstrate strong independent leadership, inspire team performance, and collaborate effectively with senior stakeholders to influence decisions that prioritize patient safety and product integrity.

Key Responsibilities :

• Lead, inspire, and develop a team of 67 professionals to consistently meet or exceed performance goals.
• Foster trust and engagement to achieve service level agreements (SLAs) for product assessments and inbox inquiries.
• Serve as the primary representative of the Product Integrity team, providing strategic updates to senior leadership.
• Oversee the integration and maintenance of drug stability data within clinical assessment processes.

Innovation & Strategic Advancement :

Cross-Functional Collaboration :

Required Qualifications :

Preferred Qualifications :

Education :

Pay Range : The typical pay range for this role is : $115,875.00 - $261,000.00.

Great benefits for great people. We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include : affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.