Food & Beverage, Senior Supervisor

Overview :

We are looking for an experienced Senior Restaurant Supervisor to lead the day-to-day operations at Hurricane Grill & Wings, located inside the Great Escape Lodge. In this role, you will uphold the highest standards of professionalism while delivering exceptional guest service and satisfaction. Your role will focus on driving sales performance and foster best in class standards of cleanliness and food quality. Additionally, you'll play a vital role in hiring, training, and supporting our team members, empowering them to excel and contribute to a fun and enjoyable environment for everyone.

Responsibilities :

• Oversee all restaurant operations at Hurricane Grill & Wings.
• Foster a team-oriented mindset while providing support to other food outlets within the Lodge as needed.
• Ensure compliance with food safety, handling, and storage procedures.
• Maintain high standards for food preparation and service quality.
• Uphold cleanliness and organization within the restaurant to create a positive atmosphere.
• Ensure all locations consistently meet Department of Health standards.
• Manage purchasing for food, equipment, and other essential supplies.
• Achieve the restaurant's financial goals by preparing forecasts and contributing to the budgeting process.
• Implement marketing plans and promotions to drive business.
• Enforce organizational policies and ensure compliance with federal, state, and local laws.
• Maintain adherence to the Hurricane Grill & Wings brand requirements in daily operations.
• Recruit, hire, and train restaurant staff to build an effective team.
• Conduct staff training observations and monitor employee performance.
• Develop meaningful development plans with clear goals for each shift.
• Provide ongoing training and performance feedback to managers and staff.
• Manage employee performance through mentoring, coaching, and discipline when necessary.
• Recognize and celebrate the contributions and achievements of team members.
• Perform any other job duties as assigned by management.

Qualifications :