Sr. Service Engineer

Sr. Service Engineer required for our Jamestown Cargo facility. This role will have the following responsibilities :

• Provide technical support and problem solving for UTAS Interiors cargo handling systems.
• Investigate airline cargo handling system problem reports. Identify system and component issues and escalate to Cargo Systems Engineering to drive timely resolution.
• Support technical problem analysis (relentless root cause identification and implementation of corrective actions).
• Conduct maintenance training for airline and maintenance shop personnel.
• Gather and report component reliability data.
• Provide warranty claim support by investigating claims.
• Support UTAS airline account manager and sales teams.
• Responsible for establishing and maintaining productive relationships with OEM Field Service Engineering groups in order to effectively collaborate in accordance with contractual requirements and protocols.
• Provide engineering support to UTAS global network of service centers (global Maintenance, Repair and Overhaul (MRO) centers).
• Act as a key safety advocate for UTAS Interiors Cargo Handling Systems business.

BA / BS degree w / 4-7+ years experience - Mechanical or Aerospace / Aviation Engineering

Does this describe you?

The Ideal Candidate

Candidate must have good interpersonal skills - will be working with external customers and internal groups (Engr, Supply Chain & Program Management)

Candidate must be resourceful and have the ability to problem solve.

Candidate must be flexible with schedule - this is a first shift requirement with periodic off schedule work required for AOG situations

Additional Information

All your information will be kept confidential according to EEO guidelines.

Direct Staffing Inc

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