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Receptionist

Receptionist

Recovery Centers of AmericaDanvers, MA, US
30+ days ago
Job type
  • Full-time
Job description

POSITION OVERVIEW : As a Receptionist at RCA, you will be the first point of contact for our guests and patients, providing exceptional customer service with a friendly and professional demeanor. Your primary role will be to create a warm and inviting atmosphere, ensuring every visitor feels valued and welcomed. By delivering efficient service and fostering positive relationships, you will play a key role in the initial steps of admitting new patients.

Pay Rate : $20 / hour

KEY RESPONSIBILITIES :

  • Facilitate the admission process for patients, including those with varying levels of intoxication
  • Answering incoming phone calls to facility
  • Directs calls to the appropriate individual
  • Greets guests, new clients, and patients with warmth and passion
  • Assist candidates arriving for interviews, providing guidance and direction as needed
  • Assists in handling of incoming and outgoing mail, as well as deliveries.

SKILLS AND EDUCATION :

  • High School Diploma / GED
  • Prior experience working with the public required
  • Knowledge of Microsoft Office
  • Clerical and customer service skills
  • Excellent writing and communication skills
  • Ability to multi-task
  • Adhere to strict confidentiality requirements, HIPAA
  • WORK ENVIRONMENT :

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. The noise level in the work environment is usually moderate. Employee must be comfortable with exposure to medical issues including seizures, vomiting, and Narcan administration.

    PHYSICAL DEMANDS :

    While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently uses hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move objects, including luggage and patient belongings, which may be up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

    TRAVEL : No travel requirements.

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    Receptionist • Danvers, MA, US