Billing Specialist - Riverview, FL

Carrier Invoice Processing Specialist

Primary responsibility is to enter, retrieve, and process carrier invoices, thereby initiating the carrier payable and customer receivable processes. Also monitors the importing of invoices to the billing system.

Duties and responsibilities :

• Reviews carrier invoice information before entry into the billing systems in BlueShip and TMS.
• Communicates with carriers and customers via phone or e-mail to resolve invoice related issues. Example : correcting reference numbers or image types.
• Monitors completion of additional bills to be imported though communication to Sales teams.
• Monitors and clears assigned work queues.
• Assists in the completion, accuracy, and distribution of invoices company wide.
• Provides support, feedback, and guidance to Audit and Credit & Billing teams as it pertains to the importing process.
• Ensures invoices are billed accurately in a timely manner by proactively determining and resolving delays.
• Investigates potential import errors.
• Communicates import errors to IT and / or Credit & Billing
• Creates SOPs to outline processes within the department.

Qualifications :