Case Manager

Outreach Development Corporation

Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to build healthy lives. Our mission is to inspire individuals and families to achieve a life of unlimited potential. For more information, please visit www.opiny.org.

Position : Case Manager

The Case Manager is responsible for the delivery of care coordination services to a population with history of substance abuse. The Case Manager serves as a member of the interdisciplinary treatment team.

Job Scope :

Case management and crisis intervention to assist in the coordination of treatment services in line with workforce initiatives and promote access to transitional support services and clients dealing with sanctions, barriers to employment and self-sufficiency.

Facilitation of support group such as life skills

Advocates on behalf of clients to obtain needed services.

Interfacing with appropriate agencies and systems (DSS, probation, courts, etc.) on behalf of the client and assisting clients in meeting all mandates.

Ongoing case management related to housing, transportation, childcare, food and other related needs.

Conducts toxicology tests, as needed.

Maintain communication and treatment planning and direct service providers and Suffolk county vocational service providers.

Submit weekly schedules, ensure prior approval for off-site activities, monitor and enhance effective utilization of time.

Attend and participate in staff / community meeting where appropriate.

Provide crisis intervention and group work services and back up coverage, as needed.

Maintain computer skills that are appropriate to the level needed for optimal job performance.

Exercise due diligence in the delivery of quality care in line with agency Medicaid Compliance Plan and systems of accountability.

Insure communication through the compliance officer and / or the supervisory structure of any violation of non-compliance with the agency’s Medicaid compliance plan and personnel policy and procedure.

Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.

Supervised by

Assistant Program Director in collaboration with Program Director

Qualifications

CASAC-T; CASAC, or higher preferred.

1 year of experience working with clients with substance abuse disorders.

1 year of experience working with adolescents with co-occurring and mental health problems.

1 year of experience working in an OASAS funded facility a plus

Commitment to providing quality services and outcome driven performance measures.

Excellent organizational management skills with the ability to coach staff, manage, and develop high-performance clinicians, set and achieve program objectives.

Strong networking and public relations skills with the ability to engage a wide range of stakeholders, populations, and cultures.

Action-oriented, adaptable, and innovative approach to program planning.

Ability to work effectively in collaboration with diverse groups of people

Position Status

This is a full-time non-exempt position. Must have flexibility.

Work Environment

This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.