Service Manager III

Job Description

Job Description

Description :

About Prime : Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued.

Property Details : 310 Jefferson has 416 units and is located in Placentia, CA.

Schedule : Monday through Friday 9 : 00 am to 6 : 00 pm

Target Pay : $38.82 per hour + eligible for 20% annual discretionary bonus

Role Overview : The Service Manager leads the essential maintenance function at our communities, ensuring curb appeal, cleanliness, make readies, service requests, and ongoing maintenance. This role is critical in providing residents with essential services and maintaining their enjoyment of the community. You are integral to the smooth day-to-day operations and serve as a community ambassador, exemplifying our company values. The Service Manager must strategically and effectively lead a diverse team, aligning with the community management team and organizational values.?

Who You Are :

• Technically proficient with various building mechanical components and a hands-on, advisory disposition.
• Leadership-focused with high standards of excellence and a passion for mentoring and coaching team members.
• Detail-oriented problem solver with a strong sense of ownership and pride in your work.
• Customer service-oriented professional who remains calm and professional when addressing resident concerns.
• Skilled in risk assessment and decision-making within the maintenance function, helping to minimize incidents and ensure safety.
• Self-driven and proactive, able to work independently and collaboratively.

Role Responsibilities :

Requirements :

What We Offer :

JOIN OUR TEAM : If you are a dedicated professional with a passion for maintenance excellence and customer service, we would love to hear from you! Apply now to join Prime Residential and contribute to our vibrant community.

Privacy Notice : https : / / www.primegrp.com / ccpa -info-current-and-prospective-employees /

At Prime Residential, we celebrate and support diversity for the benefit of our employees, our business, and our community.

Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Regarding Prime Residential's Compensation Philosophy : The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.

PLEASE NOTE : To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.