Job Description
Job Description
Benefits :
- Competitive salary
- Opportunity for advancement
- Training & development
Perks and Benefits :
Direct career growth path to Management positions (Ass. Manager, Manager) and additional optionstipsMerit-based pay increasesComplimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)About the Position :
The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires :
Sales experience and confidence (membership sales are highly valued!)Customer service experience (retail, restaurant)Computer / Technology proficiencyA passion for dogs and dog health & wellness!Reliable transportationWillingness to work in a smoke-free environmentWho We Are Looking For :
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Tasks :
Drive membership sales through health and wellness educationDrive key performance indicators average ticket price and rebook ratio through memberships, serviceadd-ons, and retail salesDevelop membership leads; Follow up with potential membersAnswer phone calls, schedule customer appointments, manage customer profiles and recordsManage cash drawer responsible for daily cash handlingManage customer expectations; Resolve customer concerns; Retain membershipsAdhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentablePerform other tasks and duties as assigned by the Scenter Manager