911 Emergency Dispatcher

Job Description

Job Description

Livingston County was named a 2024 Top Workplace by the Detroit Free Press! Based solely on employee feedback, the Top Workplace title is a badge of honor for the County. With over 700 employees serving within 18 departments, 6 elected offices, and 3 Courts, Livingston County's top priority is providing effective and efficient services that improve the quality of life for all of our residents.

The Livingston County 911 Central Dispatch is an integral part of Livingston County public safety that provides 24-hour police, fire, and emergency medical response to the public. Extensive dispatch / public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law enforcement officers, fire and / or emergency medical services throughout the County. Utilizes specialized computer systems to secure necessary information for law enforcement personnel and to enter information relative to warrants, personal protective orders, stolen vehicles and other such data. Continually monitors availability and location of emergency units and / or designated personnel in the field. Requires working assigned shifts and emergency coverage for a twenty-four (24) hours a day, seven days a week, 365 days a year operation. Under the general supervision of the Dispatch Supervisor or other management staff.

Benefits Offered With This Position Include :

• Competitive compensation plan
• MERS Retirement Plan
• Employer funded MERS Retirement Health Savings Plan
• Comprehensive Medical, Pharmacy, Dental & Vision
• Optional Voluntary 457 Deferred Compensation plan
• Employer Paid Basic Life & AD&D insurance
• Health & Dependent Flexible Spending Accounts
• Paid vacation, sick days & 13 Holidays. Unused vacation and sick time rolls over per union contract
• Tuition Reimbursement
• $500 annual Wellness reimbursement
• Voluntary benefits such as Accident, Critical Illness, LTD & Hospital policies
• Employee assistance program

Pay Structure :

The 911 Dispatcher role is a union position and starting pay is $23.29 / hr . This position is eligible for step pay increases within our 911 Union Wage Scale . Top end of the current wage scale for this position is $30.08 / hr . ( 2026 starting wage will be at or above 23.87 / hr. ).Training hours include a 40 hour work week, with no overtime during your classroom training. Once your initial classroom training is complete, your schedule will include mandatory built-in overtime which will be paid out at time and a half. You will be paid on a bi-weekly basis.

Duties :

Qualifications :

WORKING CONDITIONS :

Physical Requirements :

Positions in this classification are :

Required to operate radios, telephones, specialized telecommunications equipment and general office machines, required to enter and retrieve information from computerized systems, required to bend, stoop, and reach to operate equipment and perform other job functions, required to distinguish, differentiate and respond to multiple audible stimuli from personnel and equipment, such as telephone, radio and alarms required to distinguish, differentiate and respond to multiple visual stimuli, such as printed documents, computer displays and indicator lights, and required to clearly convey verbal messages utilizing telecommunications devices.

Positions in this classification must be able to :

work in an area with radios, telephones, and telecommunications equipment for periods of time up to 16 continuous hours), maintain a quick work pace with periods of intense activity, work assigned day, afternoon, night, overtime, emergency and other shifts, including holidays to maintain a 24-hour operation, work in an office environment or the mobile command center, and work effectively in situations ranging from mundane to life or death.