Medical Support Assistant

Emerging Tech is seeking  Medical Support Assistants .

The ideal person for this type of role is a good listener, outgoing, organized, adaptable, and an excellent problem solver.

This vital role greets our patients, displays professionalism, and maintains confidentiality at all times.

Responsibilities :

• Works closely with the lead MSA, MSA supervisor and administrative officers to assure optimum quality control, coordination of activities, and that all VA scheduling policies, procedures, and metrics are achieved.
• Works with Lead Scheduler and scheduling / reception team to ensure all schedulers / receptionists are competent and represent the VA in a positive, proactive demeanor.
• Communicates with internal medical providers on rules and regulations for VA Community Care and advises on appropriate processes.
• Daily use of Microsoft office products to include Excel, Word, Outlook & Microsoft Teams.

Requirements :