Entry Level Automotive Service Booker - Dispatcher - $65K+ Annually

Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)

We are looking to grow our company and we need you to help us. We are currently hiring a Dispatcher for our award-winning Audi Arlington dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!

Entry-Level Dispatcher Benefits :

65,000+ Annual Income potential based on performance and experience

Annual Longevity Bonus

Service Booker or Dispatcher experience preferred but not required

Service Advisor with 1 or more years of experience encouraged to apply

Service Parts Counter with 1 or more years of experience encouraged to apply

Technician Apprentice with 1 or more years of experience encouraged to apply

Paid Training & Certification

Franchised Dealer Group in VA, MD & PA - Over 1400+ Employees

Great culture within an innovative company

Training and support to assist you in achieving your goals

Paid time off and 401k

Medical, Dental, Vision, Short and Long-term disability, and Life Insurance

Employee discounts on vehicle sales, parts, and service

Career advancement opportunities

• and more!

Dispatcher Responsibilities :

The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer

Implements and maintains an effective dispatch system

Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required

Prioritizes and controls all comebacks to ensure proper and prompt attention

Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation

Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and / or customer

Dispatcher Qualifications :

1+ year of service writing experience or sales experience preferred but not required

High-line, luxury automotive experience preferred, not required

A valid driver's license and a good driving record, per company standards

An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience

Professional personal appearance

Excellent oral and written communication abilities

Process and detail oriented with developed organizational skills

Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.