Job Description
Job Description
About the Role
Aire Serv of North Atlanta is seeking an experienced HVAC Technician to join our growing team in Atlanta, GA. The ideal candidate has 5–7 years of hands-on experience in residential and / or light commercial HVAC maintenance and service.
This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions. You will succeed here by providing a world-class experience and caring about the customer's needs.
At Aire Serv, we’re known for our excellent customer service, professional image, and Done Right Promise. We’re looking for someone who can live up to our high standards of service and professionalism. If that’s you, apply today, and someone from our team will respond within 24 hours.
Qualifications
- 5–10 years of experience as an HVAC service / maintenance technician
- EPA Universal Certification required (additional HVAC certifications preferred)
- Strong technical knowledge of HVAC systems and controls
- Proven experience using trade business management software (e.g. Service Titan)
- Ability to lift 60 lbs.
- Process oriented. Willing and able to learn
- Valid driver’s license with a clean driving record
What You’ll Do
Deliver world-class service and experience for our customersPerform diagnostics, troubleshooting, and repairs on heating, cooling, and ventilation systemsConduct preventive maintenance to ensure peak system performance and efficiencyAdvise on system upgrades, improvements, and service plansCommunicate clearly with customers their system issues and explain optionsComplete service tickets, reports, and maintain records using company-provided technologyUphold safety standards and comply with EPA regulations and industry codesProfessional appearance and personality : represent the company professionally in the fieldAbility to work independently and as part of a teamCompensation & Benefits
Competitive pay (based on experience) and year-round employmentEligible for Sign-on bonus and Tool allowance after completing 90 days with the companyAdditional earning potential with spiffs, commission, and bonuses for performancePaid time off the first year with increases each year, plus paid holidaysRetirement plan contributions after completing 1 year with the companyCareer path based on your goals and aspirationsAccess to broad and frequent in-person and online trainingCompany work vehicle (take-home can be an option)Company-provided cellphone & / or computerUniforms, tools, and safety gear providedHow Will You be Measured?
Punctuality, Reliability, and AvailabilityQuality of Work : the work must be done correctly the first timeEfficiency : doing the job well and promptly are critical to success in this roleCustomer Satisfaction : you will be responsible for delivering an amazing customer experienceKey Service Metrics : we use a scorecard system so that you have clear goals and will know exactly how you are performing.Company Description
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
Company Description
With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process!