Claim Team Manager - Weather Catastrophe - Deployed

Location US

Job Category Claims and Investigation

Position Type Regular Full Time

Req ID 42494

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Responsibilities

When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Weather and Catastrophe Claims Services (WCCS) handles homeowners, commercial and large loss claims from natural disasters and / or weather-related events. Team Managers are committed to leading and developing our WCCS employees to ensure they provide the best service for our customers. This includes :

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal / state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work : These are deployable positions with extensive travel throughout the U.S. with our Weather Catastrophe Claims Services team. To meet historical weather demand areas, selected candidates are required to reside in or relocate at their own expense to the following states : AL, AR, CO, North-FL, GA, IA, IL, IN, KS, KY, LA, MD, MI, MN, MS, MO, NC, NE, OH, OK, PA, SC, SD, TN, TX, VA, WI and WV. If you currently live in an area with historical weather demands, relocation is not expected for this position. Please note that future business needs may require relocation to support our response to disaster events.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and / or irregular hours.

Qualifications

Qualifications

Competitive candidates must demonstrate the following :

Promote and maintain a relentless focus on the customer when making decisions

Additional Details :

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!

Application Deadline : is expected to close on 12 / 1 / 2025. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline. To submit an application, click "Apply" on the job listing page on the State Farm careers site.

For Los Angeles candidates : Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates : Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Please see job description

PI280151125

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