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Warehouse Record Center Specialist
Warehouse Record Center SpecialistIntermountain Health • Aurora, CO, US
Warehouse Record Center Specialist

Warehouse Record Center Specialist

Intermountain Health • Aurora, CO, US
30+ days ago
Job type
  • Full-time
Job description

Aurora Record Center Job

Supports the controlling and coordinating all record / box requests received at the Aurora Record Center. Performs retrieval, sorting, scanning, and delivery of all types of requested records, as well as destruction of records / boxes, and clerical support. Additional responsibilities may include statistics and other functions related to the daily operations of the Record Center.

Essential Functions

  • Maintains the highest level of customer service; answering telephone, email or fax inquiries relating to record requests, ensuring all record requests are retrieved and prepared for scanning or delivery in a timely manner to include bar code scanning of records into and out of the Record Center. Requests can be for Outpatient, Inpatient, Clinic, Radiology or business box / record retrieval, as well as microfilmed / microfiche records.
  • Sorts and stages records for refiling, ensuring all filing is up to date.
  • Responsible for retrieving STAT records, films and / or visits from the file system and properly track these records. In addition, the associate will follow-up using established procedures to verify all records / visits not found in file.
  • Complete daily work productivity forms for statistics.
  • Ongoing audits of a percentage of the file system will be conducted daily to ensure terminal digit integrity.
  • Participates in record center projects in cooperation with the Record Center Supervisor (i.e. record sorts, re-labeling of records, destruction of boxes, medical records and Radiology Film, shifting of files etc.)
  • Receive boxes of records; lifts boxes of records (35 50 lbs) to shelving or removes records from boxes to place on shelving.
  • Performs other duties as assigned.

Skills

  • Interpersonal Skills
  • Customer Service
  • Medical Terminology
  • Computer Literacy
  • Electronic Medical Record
  • Verbal and written communication
  • Problem Solving / Critical thinking
  • Decision making without direct supervision
  • Personal organization and time management
  • Equipment use pallet jacks, conveyor belt, dollies, ladders
  • Qualifications

  • High School diploma or equivalent required.
  • Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
  • Experience working in a record center environment (warehouse) and / or medical office / hospital.
  • Knowledge of medical record numbering systems preferred.
  • Experience with Epic preferred.
  • Customer service experience, preferably in a healthcare setting, is preferred.
  • English communication (reading / writing) and mathematical skills required.
  • Physical Requirements

  • Ongoing need for caregivers to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
  • Standing and or sitting for long periods of time.
  • Warehouse conditions warm in summer, cool in winter and dust.
  • Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.
  • Expected to lift and utilize full range of movement to transport, pull, and push equipment such as pallet jacks, conveyor belt and dollies.
  • Will also work on hands and knees, climb ladders and bend to set-up, troubleshoot, lift, and carry supplies, boxes, and equipment. Typically includes items of varying weights, up to and including heavy items. 35 50# boxes.
  • Location

    Aurora Record Center

    Work City

    Aurora

    Work State

    Colorado

    Scheduled Weekly Hours

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $18.81 - $23.22

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    Warehouse Specialist • Aurora, CO, US

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