Legal Senior Onsite Service Specialist

Job Description - Legal Senior Onsite Service Specialist

Location : Dallas TX 75201

Type : Temp-to-Perm

Schedule : Monday-Friday 9 : 00 AM - 6 : 00 PM

Pay Rate : $20 / hr

Industry : Legal (DLA Piper)

Vaccination Requirement : None

Summary

Ricoh is seeking a Legal Senior Onsite Service Specialist to support daily operations within a fast-paced legal environment. This role focuses heavily on high-volume copy / print scanning mailroom operations conference room support and maintaining kitchen / pantry areas. Reception duties are secondary and only required for break / PTO coverage.

Candidates must have strong copy / print and mail experience excellent customer service and a professional appearance. Job stability / longevity is required.

No paralegals will be considered.

Key Responsibilities

Copy / Print & Document Services

Operate high-volume duplicating equipment; perform copying printing scanning binding finishing and QC checks.

Conduct daily inspections and basic maintenance of convenience copiers; clear paper jams and escalate technical issues.

Handle and process confidential and time-sensitive legal documents.

Perform file conversion OCR scanning file naming and document formatting (PDF / Excel).

Manage digital workflows including FTP transfers and Table of Contents (TOC) creation.

Mailroom & Shipping

Sort and distribute inbound mail; prepare outbound mail and overnight packages.

Use postage meters and follow established shipping / receiving procedures.

Maintain accurate logs for jobs billing and meter readings.

Facilities & Office Support

Set up conference and meeting rooms as needed.

Maintain kitchens / pantries and ensure areas are clean and stocked.

Assist with light maintenance tasks and occasional cleaning.

Deliver completed jobs to designated internal and external locations.

Travel between buildings may be required.

Reception (Secondary Duty)

Provide professional reception coverage during breaks and PTO.

Interact with legal secretaries paralegals associates partners and executive-level staff.

Requirements

High school diploma or equivalent.

Prior copy / print center or mailroom experience required.

Minimum 1 year of experience in the legal industry strongly preferred.

Strong customer service communication and organizational skills.

Technical aptitude with copiers printers postage machines and MS Office.

Ability to work independently troubleshoot equipment and manage multiple tasks.

Basic electronics knowledge preferred.

Must complete Ricoh Legal training within 90 days of hire.

Must present a neat professional appearance. Business casual; no visible facial tattoos.

Must not be a job hopper.

Valid drivers license may be required depending on site needs.

Skills

High-volume copy / print operations

Inbound / outbound mail processing

Scanning & OCR

Customer service

Document management workflows

Microsoft Office Suite

Shipping / receiving procedures

Basic troubleshooting and equipment support

Required Skills :

copyprintinbound / outbound mail

Key Skills

Experience Working With Students,Google Docs,Organizational skills,Classroom Experience,Data Collection,Materials Handling,Workers' Compensation Law,OSHA,Special Operations,Team Management,Experience with Children,Supervising Experience

Employment Type : Full Time

Experience : years

Vacancy : 1