Public Safety Dispatcher (Telecommunicator)

Public Safety Dispatcher

The City of Casa Grande is seeking a Public Safety Dispatcher. This position offers a competitive salary range of $51,833.60 to $71,468.80 annually. The job is located at 520 N. Marshall St. Casa Grande, AZ and is full-time.

The primary duties and responsibilities include responding to emergency and non-emergency calls, identifying and dispatching appropriate law enforcement, fire and emergency service units, and gathering, analyzing and reporting critical information during life or death situations. Incumbents must comply with Police and Fire Department policies and procedures to assure the safety of officers and the public.

Important dates for candidates include online testing on November 12th, which must be completed by November 23rd, and in-person assessment / interview tentatively scheduled for December 7th and 8th. Background checks will take place between December 2025 and January 2026.

Minimum requirements include a high school diploma or GED equivalent, the ability to accurately type 45 words per minute, and one year of computer experience. Preferred qualifications include CJIS Terminal Operator Certification, Emergency Medical Dispatch Certification, and two years of postsecondary education, technical training, or experience.

Employees will be required to successfully complete FEMA National Incident Management System coursework, ACJIS & NCIC Terminal Operator Certification, and the Emergency Medical Dispatch certification program within the probationary period. Additional licenses or technical certifications may be required depending on the needs of the City.