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Principal Digital Strategy Consultant
Principal Digital Strategy ConsultantBackbase • Atlanta, GA, US
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Principal Digital Strategy Consultant

Principal Digital Strategy Consultant

Backbase • Atlanta, GA, US
30+ days ago
Job type
  • Full-time
Job description

Principal Digital Strategy Consultant

Locations outside of Atlanta will be considered, with the expectation of travel when needed

About the Role : We're building the strategic advisory arm of Backbase, sitting at the intersection of financial services and digital transformation. As a Principal Consultant, you will lead high-impact engagements with our most strategic clientstop-tier to mid-sized banks and credit unionscrafting value-driven transformation strategies enabled by the Backbase Platform. You are both a seasoned strategy consultant and a commercial thought partner. Your ability to turn executive conversations into actionable digital banking roadmaps and compelling business cases makes you a trusted advisor to CxOs.

What You'll Do

  • Executive Engagements & Value Strategy

Lead strategic customer engagements with a focus on digital transformation, articulating how Backbase drives business outcomes.

  • Craft compelling business cases and value narratives supported by financial modeling and executive-ready storytelling.
  • Facilitate workshops and discovery sessions to uncover business needs, define impact metrics, and co-create transformation roadmaps.
  • People Coaching & Team Development
  • Coach and mentor Digital Strategy Consultants in your region, nurturing their development and ensuring excellence in delivery.

  • Thought Leadership & Enablement
  • Stay on top of market trends in digital banking and share insights to influence both internal stakeholders and customer strategies.

  • Develop reusable frameworks, toolkits, and value messaging to scale the impact of the Value Consulting function across sales, customer success, and product marketing.
  • Commercial Collaboration
  • Partner closely with Sales, Solution Engineering, and Customer Success to shape strategic pursuits and drive deal velocity through value-based selling.

  • Translate complex business challenges into clear, differentiated value propositions aligned with Backbase's platform capabilities.
  • Operational Excellence
  • Own strategic projects from ideation to delivery, ensuring quality outcomes with measurable business impact.

  • Continuously refine consulting assets, benchmark libraries, and case studies to improve scalability and consistency.
  • Who You Are

    10+ years of experience in digital strategy consulting, ideally from top-tier strategy firms or digital boutiques; experience in SaaS or financial services is a strong plus. 2+ years mentoring or managing strategy consultants or value engineers. Proven expertise in building financial models, business cases, and ROI analysis with executive-ready deliverables. Skilled in customer journey mapping, design-led workshops, and facilitating strategic decision-making at the C-level. Deep understanding of customer-centric methodologies such as design thinking, lean startup, agile transformation, and ecosystem design. Executive presence with excellent communication and storytelling skillsyou command the room and simplify the complex. Entrepreneurial mindset, intellectually curious, highly adaptable, and results-oriented. Fluent in English (French is a plus) with a willingness to travel regionally or internationally as needed.

    Why Backbase?

    This is not a traditional consulting role. You'll join a high-performing team building the strategic GTM layer of a category-defining platform company. You'll help shape how digital banking is reimagined globallypowered by value-first thinking and transformational partnerships.

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    Principal Consultant • Atlanta, GA, US

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