Chart Auditor & Program Support Specialist

Chart Auditor & Program Support Specialist

Job Title : Chart Auditor & Program Support Specialist

Location : Naples, Florida

Company : David Lawrence Centers For Behavioral Health

Salary : Starting at $17.00 per hour

~ Experience and Bilingual taken into consideration

~ Opportunities to work Additional Hours in other programs

Hiring Incentives : Sign on Bonus, PTO W / In 90 days, Full Benefits W / 401k, Professional Development & Tuition Programs.

Job Summary

This role is responsible for providing administrative and operational support to various programs and ensuring compliance with regulatory standards by auditing client charts. It entails reviewing documentation, verifying the accuracy of records, and ensuring adherence to internal processes, guidelines, and healthcare regulations.

Key Responsibilities

• Conduct regular audits of client charts to ensure accuracy, completeness, and compliance with regulatory standards.
• Review medical records and documentation for adherence to legal, ethical, and organizational standards.
• Identify discrepancies, missing information, or areas where documentation does not meet requirements and take appropriate action to resolve issues.
• Greeting clients and visitors warmly, ensuring a positive first impression of the facility.
• Answer and manage incoming phone calls, directing inquiries to appropriate staff or departments.
• Maintain accurate and confidential client records in compliance with HIPAA regulations.
• Assist with administrative tasks such as filing and data entry.
• Support outreach efforts and community engagement initiatives as needed.
• Handle client inquiries and concerns with empathy and professionalism.

Qualifications

Physical Requirements : This position requires a mix of physical activities throughout the workday. Duties involve periods of standing, sitting, and walking, often across various areas of the site. The role also includes tasks that may require bending, reaching, and other physical movements. Candidates must be able to occasionally lift and carry items weighing up to 50 pounds. A reasonable level of physical stamina and mobility is necessary to successfully perform the essential functions of this role.

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