Manager, Food & Beverage

Manager, Food & Beverage

Ensure proper training and supervision of all personnel in order to provide the highest caliber of service to all guests. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

Essential Job Functions :

• Assist the Assistant Director of F&B with the daily operations of the Stars and Purser's Pub.
• Be thoroughly familiar with all restaurant menu items, specials, beverages, etc.
• Maintain safe working conditions and practices.
• Supervise floor during operation.
• Set service staff schedules.
• Monitor and critique the quality of the food.
• Maintain food displays, special boards and / or descriptions.
• Check reservations against VIP list from front desk; handle special attention details as needed.
• Ensure service to all guests follows established standards, is consistent, efficient and courteous.
• Assist staff with their job functions to ensure optimum service to guests.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Document pertinent information in department's logbook.
• Enhance company EEO position by making a good faith effort to recruit, select, develop, and retain protected class employees.
• Monitor staff to assure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics.
• Monitor and handle guest complaints, ensuring guest satisfaction.
• Review departmental profits, payroll expenses, etc.
• Motivate staff to perform at their highest abilities. Communicate upselling techniques.
• Expedite table turnover and table resetting.
• Assist with ordering restaurant supplies and monthly inventory of supplies.
• Monitor credit card charge procedures, reconciliation / deposits, house charges, and check controls.
• Enforce all liquor liability laws, including prohibiting sale of liquor to intoxicated guests and to minors.
• Maintain knowledge of hotel features / services, outlets, hours of operation, etc.
• Practice emergency procedures in compliance with hotel / company standards; react and assist in hotel emergency situations as needed.
• Be an ambassador of the hotel and the company at all times, in and out of the work place.
• Support internal audits and accountability to Forbes standards; strive to continuously improve.
• Ensure by example that the Inn at Perry Cabin vision and pillars are known.
• Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with policies of the Inn at Perry Cabin (IPC) and its Hotel Human Resources Department.
• Maintain confidentiality and security of all guest and general hotel information.
• Assist in other areas as needed.

Supervisory Responsibilities :

Job Requirements :

Compensation : $65,000 - $65,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.