Service Manager

Identify maintenance and customer service needs to define scope of work. Produce estimates for service requests and achieve customer approval with a reasonable delivery date. Schedule workforce and equipment while considering project budgets. Ensure quality control by performing inspections and verifications of job tasks prior to billing and vessel departures. Maintain and monitor service jobs in process and obtain customer approval for growth work or scope change. Communicate with customers and act a liaison between company and customer, ensuring frequent visits to vessels and staying abreast of schedule to ensure agreed launch dates. Prepare, track, and manage correct invoicing to customers including accounts receivables. General sales assistance for boat shows and other marketing events. Travel off-site for boat inspection and estimates Requirements Requirements. Minimum of 5 years in marine industry possessing strong knowledge in power and sailboat terminology. Initiative-taking, s...Service Manager, Manager, Customer Service, Manufacturing, Retail