Oracle Cloud Paas4Saas Technical Delivery Lead
Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities. At Oracle North America Applications Consulting, we are building the bridge between Oracle's innovative technology and the people who use it to achieve incredible things. Our team focuses on North American based clients using our back-office cloud applications. Our resources are primarily located in North America and India. We are growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously innovate how we deliver world-class client experiences on cloud applications projects.
At Oracle Consulting, we believe :
- The attributes of modern cloud businesses demand new ways of thinking : more human-centered and experienced-based approaches.
- Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.
- Aligning people, processes, and technology to the overall business strategywith empathy and creativitytransforms industries.
- Celebrating each employee's contributionsnot just their skills on paper, but who they really arecultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.
We need seasoned cloud delivery professionals who deliver world-class implementations finding the right balance between delivery rigor and discipline and creating an exceptional customer experience. They spend the majority of their time with the client, at their location, serving as trusted technical advisor.
Responsibilities
The role :
The Oracle Cloud Paas4Saas Technical Delivery Lead is a multifaceted role that requires a combination of skills :Strong leadership and management skillsOutstanding communication and customer relationship management skillsSolid knowledge in SaaS applications technology and OCI / PaaS technologySolid understanding of SaaS functionality, processes, and capabilitiesThe tech lead is accountable for all technical scope items, works collaboratively with functional resources on / offshore and directs the work effort of on / offshore technical teams to meet commitments to our customers on time and on budget. The tech lead is expected to perform as an advisor to the customer, provide guidance and direction, and maintain a productive relationship.
Specific responsibilities include :
Facilitate workshops on all technical itemsEnsure quality processes and peer reviews are being followedTrack and communicate status, anticipate / foresee risk, escalate, and implement mitigationsEnsure the technical scope is delivered on time and budget and meets our quality standards, resulting in referenceable customers.Successful candidates will demonstrate the following :
Expert understanding of at least two of the following workstreams :Oracle SaaS ArchitectureData MigrationIntegrationReportingExtensionsSCM, inbound and outbound capabilities as well as reporting and extensionsAbility to create strategy documents for all major technical activities, using our standard templates and tools and can provide solutions adhering to best practices.Client relationship management :Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.Active listening, consensus-building, using a consultative approach to guide client decision-making, empathy and collaboration.Team leadership :Lead and mentor a team of cloud analysts and consultants, both on-shore and off-shore, providing guidance and support to ensure their success.Apply the same skills listed above for client relationship management, but in the context of leading teams.Communication :Effectively communicate technical concepts to both technical and non-technical audiences.Use the appropriate level of detail according to the audience.Demonstrate confidence and executive presence when delivering presentations.Problem-solving :Troubleshoot complex technical issues and find creative solutions.Technical support :Facilitate technical support to clients, serving as a liaison to the offshore technical team or product support.Sales Pursuit Support :Conduct technical discovery sessions, work with deal teams on solution design and estimation, and participate in sales presentations showcasing our teams' solutions, experience, and capabilities.Drive Innovation :Contribute / lead innovation and initiatives as part of our communities of practice and cross-functional teams.Continuous improvement :Identify areas for improvement in cloud solutions and processes and implement changes to enhance performance and efficiency.Technical skills :Advanced understanding of OCI, can design and implement secure and scalable OCI architectures.Expert in Oracle SaaS Architecture, Data Migration, Integration, Reporting, and Extensions; including experience in SaaS (ERP, HCM, SCM, depending on area of expertise) inbound and outbound capabilities as well as reporting and extensions.Demonstrated experience in leading and delivering the above tracks and can customize and develop reusable assets for faster deployments.Advanced skills in integrations, demonstrated knowledge in platforms (preferably OIC), integration patterns, security, and processes. Can design enterprise-wide integrations strategies and best practices.Advanced skills in reporting, analytics and can develop complex BI reports with data models and bursting logic.Experience in customizations such as developing custom objects, workflows and Groovy scripts for advanced customizations.Experience in OIC, VBCS, Process Cloud, ATPDemonstrated experience in security : IDCS and security standards, SOS, SAML, OAUTH, and understands automating user provisioning, role and data access set assignments.Experienced in security policies, segregation of duties and compliance.Functional skills :Experience and clear understanding of functional concepts in SaaS modules in areas of expertise.Can design scalable and efficient cross-functional solutions, dependencies, workflows and interaction between modules.Project management : planning, tracking scope, collecting and reporting status, identifying, communicating, and mitigating risks; effectively managing resources and identifying needs and changes.Customer relationship building and can lead technical discussions and present solutions effectively.Staying up to date :You'll need to continuously learn about emerging cloud technologies and best practices.Project management :Drive the technical activities of cloud projects from start to finish, including planning, execution, and monitoring, ensuring they are delivered on time and within budget.Industry expertise is highly desired. You are :An out-of-the-box thinker always looking for new approaches and solutions.You enjoy rolling up your sleeves and tackling challenges with a hands-on approach.You're interested in technology, but you recognize it's not the only factor that determines success in the cloud.You have a passion for client success across the lifecycle-building relationships that blossom into trusted partnerships one decision at a time.You know the key to delivering exceptional customer experiences lies in your ability to apply industry knowledge, providing relevant and dynamic insights to each client you serve.Entrepreneurial-minded, you have sound judgement and can navigate complexity.You are a highly collaborative team-player who can navigate different personalities, work well with others, and share lessons learned and knowledge gained from project experience.You take ownership of your individual success as well as those around you, modeling integrity and accountability with colleagues and clients.Visa / work permit sponsorship is not available for this position.
Disclaimer :
Certain US customer or client-facing